Bed, Bath and NOT all that Beyond

         Our visits to your stores have typically been pleasant—worth the drive, the time, and the occasional impulse buy. But today, we encountered a cheaper, less honest version of Bed, Bath & Beyond, and walked away disappointed. It left us wondering whether the value we once found in your aisles is still worth the trip.

        We purchased a high-ticket item through your bridal registry, encouraged by the promise of complimentary gift wrapping. A thoughtful gesture, we thought. We were happy to wait.

        But when we returned to collect the package, we discovered that “gift wrapping” meant placing the item in a store-branded bag. No ribbon. No wrap. No effort. Something that could’ve been done at checkout in under ten seconds.

        We’re not upset about the bag—we’re disappointed by the bait. Marketing should elevate the experience, not cheapen it. This felt like a shortcut disguised as a perk.

        We hope you reconsider what “Beyond” really means.