As is the
case with many male Americans, I hit the stores around Christmas time, looking
for the perfect gift. Not having been a
shopper for the past 11 months, I find I require some assistance.
The problem, however, is that the
stores have loaded themselves up with Christmas-help. These are temporary employees tasked with
assisting shoppers like myself. The
Christmas-help unfortunately is wandering about the store just as lost as I
am. They have little to no training, and
go immediately into shock when asked a question.
This entire system of gearing up for
the holidays needs serious attention.
Shopkeepers must find themselves being bombarded with questions, not
only from customers, but also from the multitude of timid new-hires attempting
to field questions on their own, but lacking the skill, knowledge, and
wherewithal to comprehend their own shoe size.
Might I suggest the following:
Team Jerseys; All employees who have
been on the job for one week or less must wear jerseys displaying a large
number one on the front and back. Those
having two weeks experience would wear the number 2, and so on.
Now, with this system in place, Joe
Shopper can walk in and if he is looking for just anything, he can seek out a
number 1 and together they can wander through the store making little
discoveries. However, should Anita
Sumptonspecial come rushing in, she can immediately head for a number 4 or 5.
That’s it. It’s simple, and it works.
Please comment with your suggestions
or ideas. Opposing views are always
welcome.
Z.
Corwin
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