I’m not entirely sure what a
systems analyst is or does but if I were to make a guess I’d say it is a person
who examines the individual components and inter-connected relationships of
those components within a system in an effort to search out weak links and then
provide ways of improving the process.
For
example, let’s pick out one system and see what we find. How about something we all can relate to,
like food. We’ll start off with
just a sketchy overview. We’ll begin
with the farmer. The farmer is a highly
educated person who uses his knowledge of soil, weather patterns, chemicals, supply
and demand, as well as equipment to produce his product.
Of course
there are a multitude of variables that follow, depending on the type of crops
the farmer produces, but as this is just a sketchy overview we’ll just say the
next step in our system is processing.
The science of processing has evolved greatly over the years, adding
safety and product life to the things we consume.
We can
combine packaging and marketing into one category, even though they are very
different and complex systems, each having their own sophisticated structures
and disciplines. Anyone working in either of these fields must have excelled in
psychology and engineering respectively.
A key
component to all this is transportation. We have to get the product to market and it
is all very expensive and time sensitive.
We could spend an entire year examining this system alone.
The supermarket,
with its rows and rows of well-lit shelves is a computer controlled environment
and must be a clean and inviting place, staffed with a management team that
watches over all aspects of the business, from inventory control, and stock
rotation and presentation to customer service and everything in between.
This brings
us to the bagboy or packer of your order; usually a high school student whose
thoughts are on everything but the task at hand. He or she has had very little education and
absolutely no training. They stand
unaware of the effects of gravity, Newton ’s
Laws, the theories of cause and effect or anything about structural integrity. They remain oblivious to the item
their hand has just grabbed and shoved onto the soft and very susceptible loaf
of bread.
Unconcerned
with the damage, destruction and havoc they’re about to wreak on your groceries, they
stare ahead blankly, without so much as a spark of awareness - mentally practicing their line; “Paper or plastic?”
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